Accepting Resumes for Future Openings:
Contact Center Representative – Appointment Scheduling (Remote)
Benefits:
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Wellness resources
Benefits/Perks
- Competitive Compensation
- Work From Home
- 401K (full time) + Matching
- Health Benefits (full time)
Job Summary
Our Contact Center Team is hiring up to 2 new team members who bring a strong work ethic, sharp attention to detail, and a genuine desire to create positive customer experiences. This role focuses on scheduling sales appointments through a mix of inbound and outbound phone calls, texts, and emails in a fast-paced, high-touch environment.
Who Thrives in This Role
- Speaks with a smile and communicates clearly and professionally
- Enjoys helping customers and creating positive interactions
- Highly attentive to detail (accuracy and spelling matter)
- Strong multi-tasker able to talk on the phone while texting, scheduling, and documenting
- Comfortable in a fast-paced contact center environment
- Able to listen, pivot, and think critically during live conversations
- Tech-savvy and confident navigating multiple systems and screens
- Strong note-taker with excellent documentation habits
- Able to remain on the phones for the entirety of their shift
- Has a quiet, distraction-free home working environment
- Available to work evenings and/or weekends
- Weekends Saturday or Sunday, 9am–6pm
Primary Responsibilities
- Schedule sales appointments through phone calls, texts, and emails
- Utilize both inbound and outbound calls to achieve scheduling goals
- Route incoming communications to the appropriate department
- Accurately document customer interactions and appointment details
- Follow established scripts, processes, and scheduling guidelines
- Maintain productivity and quality standards throughout each shift
Position Details
- Work From Home position
- Full-time shifts available
- Evening or weekend availability required
- Pay range: $16–$18 per hour, with bonus potential (may bring pay range to $18 - $22)
- Zinga’s-provided computer equipment
- Reliable internet and smartphone required
- Must be able to remain on the phones and perform computer work for the full shift
- Quiet home working environment required
- Excellent attendance required
- Ability to start virtual training on 1/13/2025
Application Instructions
Due to high interest, please follow these steps carefully.
- Attach your resume
- Include the name of your referring team member if applicable
- Provide 3 reasons that you will be an excellent fit for this position
Applications close Friday, 12/26/25.
Virtual Interviews will be conducted 12/22/25 - 1/2/26, with training beginning on 1/13/26. Candidates must be able to attend virtual training 1/13 - 1/23 with no interruptions.
Virtual Interviews will be conducted 12/22/25 - 1/2/26, with training beginning on 1/13/26. Candidates must be able to attend virtual training 1/13 - 1/23 with no interruptions.
This is a remote position.
Compensation: $16.00 - $18.00 per hour
ZINGAS Blinds Shutters Shades
About Us
Zinga’s has been in business for over 25 years and has grown 25% year over year! How did we do that? Simple, we’ve put our customer first. We genuinely love our customers and giving them great service. We want to wow our customers and when you wow your customers they give great referrals. Over 1/3 of new business comes from word of mouth referrals. Our team is comprised of the best of the best. We hire people who want to love others, and put their customers first.
Company Website: www.zingashome.com
(if you already have a resume on Indeed)